However, this flexibility is what keeps the company moving forward. Like all jobs, its not for everyone, but you will definitely gain the best training and travel industry knowledge which served me well when I decided to move on. As others have mentioned there are great travel perks, the highest pay within the industry for front line sales staff coupled with rapid pay rises for top performers. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. What is it really like to work at Trailfinders? We recruit almost exclusively from internal applicants when it comes to promotions and new positions. Competitors:Audley Travel, Flight Centre Travel GroupCreate Comparison. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. - Best salary on the high street for a travel agency - Amazing benefits including paid lunch and travel fund account. Trailfinders unrivalled reputation for offering an efficient and friendly service to our customers is attributed entirely to the knowledge, . You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. Common stages of the interview process at Trailfinders according to 74 Glassdoor interviews include: Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. Had a work sheet exam style to calculate flight taxes and costs. Hello Tunbridge Wells! Trailfinders do NOT care for their staff. I applied online. Be the first to find this interview helpful. Trailfinders was founded by former SAS-officer Sir Mike Gooley[2] in October 1970 in an office on Earls Court Road in west London. Trailfinders has an overall rating of 3.2 out of 5, based on over 393 reviews left anonymously by employees. Trailfinders Careers | Apply For Travel Consultant Jobs At Trailfinders Careers Portal. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. The most common Trailfinders email format is [first] [last_initial] (ex. Corporate structure and hierarchy has also remained unchallenged for decades, so where many travel firms have actively embraced these new practices, Trailfinders have continued with their tried and tested formula. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You can't even use the facilities in peace! In 1990 the company pioneered the concept of tailormade travel.[5][6]. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. I applied online. Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. Very long interview process, with several stages and very in depth. How do you handle stress? Result-based grade progression (and salary increase). I interviewed at Trailfinders (Dublin, Dublin). 5) Final test/assessment, testing ability as a Travel Consultant with data interpretation and geographical knowledge. No credit card required. Very long interview process, with several stages and very in depth. I applied online. Trailfinders has a positive business outlook. Ealing Assessment day was group discussion and an interview and a written test on geography. Did not progress past that phase. How do you respond to constructive criticism? The process was not protracted and each stage was organised very quickly. Employees also rated Trailfinders 2.3 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities. Have you worked to targets before? The company structure has changed very little with the changing times and things like working from home and flexible working practices are pretty much non existent. What other roles are you applying for? We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. The process was not protracted and each stage was organised very quickly. They always got back to me, to answer my questions and inform me whether I was moving forward or how long it would take for them to give me an answer. Since our inception in 1970 Trailfinders have sent over 16 million clients off on their travels. Your response will be removed from the review this cannot be undone. Can you go through an instance when you had to use problem-solving skills? The company "specialises in tailormade travel worldwide" [1] including Europe, Australia, New Zealand, North & South America, Asia & Africa. How can you use your skills and apply them to a sales role, A couple of inane questions. I interviewed at Trailfinders in Mar 2022. Had to submit answers to pre-set questions online. Strong organisational and time management skills, a close attention to detail and the ability to thrive in a corporate working environment. Can you go through an instance when you had to use problem-solving skills? The incentive rewards and remuneration are less clear and reliable at management level but when they are good, they are good, and as in most, if not all sales jobs the top sellers will often earn more than management. Asked about different travel experiences and experience working in a team. Rather a have new job than tricks or treats? Toby Kelly. It may not be complete. Why are you interested in working at Trailfinders? In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). Find best Trailfinders Interview Questions and Answers for Freshers and experienced. Constantly monitored. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. Overall very friendly and nice process. The process took 4 weeks. The average Trailfinders salary ranges from approximately 30,804 per year for a Travel Consultant to 30,804 per year for a Travel Consultant. Can be regimented in some areas but this is something they are committed to changing in recent months Third, a phone interview, approximately 45 min. Visit www.trailfinders.com/jobs to find out more. The Times, The Sunday Times & The Sunday Times Travel Magazine Travel Awards - UK's Best Tour Operator 2018[9], Food & Travel Magazine Awards 2018, 2017 - Tour Operator of the year[10], National Geographic Traveller 2017 - Travel Experts[11], The Guardian - Most Trusted 2016 and Best Package Holiday Operator 2016[12], The Telegraph Travel Awards - Best Tour Operator 2014, 2012, 2011, 2008, 2007, 2005, 2004, 2003, 2002, 2001[13], Which? Let's say a customer asked about a trip to South Africa, how would you continue that conversation? TF were thorough in their interviews and assessments, while also being clear about role responsibilities and expectations. We recruit almost exclusively from internal applicants when it comes to promotions and new positions. I interviewed at Trailfinders (Cork) in Jul 2022. Geographic awareness is not their primary goal when it comes to hiring you. Where do you see yourself in 5 years? I applied online. Posted by ; On Maj 26, 2022; 0 Comments . As a result the service and advice they offer is second to none. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. What is the lowest salary at Trailfinders? Here we also cover the salary, location and other things for your help. Trailfinders Salaries How much do Trailfinders employees make? Did not progress past that phase. Opportunities for progression abound particularly if you are able to move around geographically. Among a number of long term employees there is a feeling of not being valued which inevitably leads to an exodus of talent. A passion for travel and a strong worldwide geographical awareness is needed. Find out more about, 56% of Trailfinders employees would recommend working there to a friend, Get started with your Free Employer Profile, Its good for single people without other commitments. In this article, we have covered everything about the Trailfinders Job Circular. Previous experience of working in a busy, pressurized office environment, competent PC and keyboard skills with the ability to effectively and quickly manage multiple software applications simultaneously. Longest interview Ive ever had. We have a great opportunity for a talented 'Head of Performance Analysis' to join Ealing Trailfinders as we embark on an exciting chapter in our history. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Click Apply to start your application now. First, a thorough application on the company website. Telephone interview (40 minutes) Hello Tunbridge Wells! First, a thorough application on the company website. What makes you think you'd be good at this role?" Overall very friendly and the tests were fairly simple. Trailfinders - The Travel Experts | Holidays 2023/2024 NO ONE LOOKS AFTER YOU BETTER TF'S PEACE OF MIND POLICY The Airline Sales Are On! If like me you love travel and enjoy the company of like minded people, youll be hard pushed to find better. I applied online. Interview questions are useful to attend job interviews and get shortlisted for job position. According to anonymously submitted Glassdoor reviews, Trailfinders employees rate their compensation and benefits as 3.5 out of 5. Popular Careers with Trailfinders Job Seekers. I interviewed at Trailfinders (Cork) in Jul 2022. Awards - Best Travel Company 2015 [14], Which? To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. TF were thorough in their interviews and assessments, while also being clear about role responsibilities and expectations. Ealing Trailfinders is a progressive, ambitious professional rugby club, high in the second tier of English Rugby, the Championship with strong vision and ambitions to win promotion to the Premiership and to further develop its reputation as a high performing, exciting, prestigious top team within English Rugby. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. 56% of Trailfinders employees would recommend working there to a friend based on Glassdoor reviews. Full Job Description: Click here to read the full job spec. I interviewed at Trailfinders in Mar 2022. There is a Trailfinders Widows Club so that carers/parents can support each other. What do you think a day in life of this role would look like? Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. Since our inception in 1970 Trailfinders have sent over 16 million clients off on their travels. How can you use your skills and apply them to a sales role, Glassdoor users rated their interview experience at. Trailfinders Email Format. Free lunch Cheap travel Money put towards travel each month Friendly co workers Well structured and fully paid training, Long hours and expected to work overtime All about stats and numbers Work constantly recorded and movements traced inside the office Not a diverse environment (mostly white middle to upper class employees) Stressed out staff leading to a negative environment High staff turnover Constant comparison of commission made that week between staff in your office and other offices No work life balance as shifts randomly allocate this week and can be between the hours of 8am-8pm altering daily so very difficult to have outside commitments No part time options so not suitable for anyone who has kids or is married Very difficult to get annual leave or swap shifts no consideration from the roster department if you have outside commitments- these will be completely ignored and disregard meaning your life becomes your work essentially, Generous salary and friendly work environment, Inflexible working conditions and lack of trust of staff. The company "specialises in tailormade travel worldwide"[1] including Europe, Australia, New Zealand, North & South America, Asia & Africa. What is paid time off like at Trailfinders? They are looking for multi-taskers with strong self-starter skills and the ability to work on your own initiative. An example of when I provided a high standard of service to a customer. Which benefits does Trailfinders provide? As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? This rating has decreased by -15% over the last 12 months. Trailfinders recruits people regularly in their organization. View your travel plans on or offline, wherever and whenever you wish Interviews at Trailfinders Experience Positive 65% Negative 14% Neutral 20% Getting an Interview Applied online 97% Employee Referral 2% In Person 2% Difficulty 3.3 Average Hard Average Easy Interviews for Top Jobs at Trailfinders Travel Consultant (46) Travel Sales Consultant (3) Sales Consultant (3) Consultant (2) See more interviews for top jobs Was in there over 3 hours and seemed a lot of pro-longing for a process that could of taken an hour. What is the interview process like at Trailfinders? Salaries posted anonymously by Trailfinders employees. Current and former employees report that Trailfinders provides the following benefits. 56% of employees would recommend working at Trailfinders to a friend and 59% have a positive outlook for the business. All answers shown come directly from Trailfinders Reviews and are not edited or altered. Candidates interviewing for Tailormade Reservations Assistant and Travel Consultant rated their interviews as the hardest, whereas interviews for Tailormade Reservations Assistant and Travel Consultant roles were rated as the easiest. The process took 2 weeks. Great people, great money and great benefits, you just need to follow the highly formulaic company way. You can't even use the facilities in peace! The process took 3 weeks. Anonymous Employee in Belfast, Northern Ireland, I applied online. Longest interview Ive ever had. For any questions or queries relating to the role, please email Joe Burley on: joe.burley@etprm.com. To apply for the Head of Performance Analysis please email: RFU Level 2 Coaching Qualification Essential (or equivalent), A Level or equivalent education standard Essential, Ability to travel to schools, events etc Essential, Previous community coaching experience in school/camp setting Essential. Boo! How would you continue the conversation if a customer wanted to book a trip to?". Anonymous Employee in Belfast, Northern Ireland, I applied online. Glassdoor gives you an inside look at what it's like to work at Trailfinders, including salaries, reviews, office photos, and more. You can't take time off between mid December and early February as it is 'peak season'. jane.doe@trailfinders.com) and [first . Lengthy job application (took me a couple of hours to complete) Telephone interview - "why are you applying for this role/company? Happy Halloween! At the in-person interview I was given a lot of information about the company which was great as it gave me a better idea of the role and company I could potentially be working for. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. Constantly monitored. Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. The club is developing and expanding continuously on and off the pitch and has clear, comprehensive plans to achieve its goals. Was in there over 3 hours and seemed a lot of pro-longing for a process that could of taken an hour. The hours are long but then you are working in a retail environment so that is par for the course. Very limited in terms of part time options (or none at all). Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Trailfinders employs 554 employees. All content is posted anonymously by employees working at Trailfinders. A strong work hard play hard ethos, with plenty of, Long working hours meaning it can be hard to maintain. 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