When something in the public discourse is relevant to who we are as McDonalds, and frankly where we would be expected to say something, we should lend our voice. Looking at your recent marketing initiatives, featuring cultural icons like Travis Scott and J Balvin, and the recent launch of Spicy Chicken McNuggets, I have to wonder how a brand as established as McDonalds continually reimagines marketing? Catherine also spent two years in Internal Audit working on international market audits. I think the important thing is dont try to stand out. Pivot to lunch, I always get the fries. Chris Kempczinski is CEO of McDonalds. The global technology organization powers the industry-leading capabilitiesfrom restaurant and digital technologies to business infrastructure and cybersecurity. Executive Vice President and President, International Operated Markets. Its been important to me that were always connecting the decisions that we make back to what we stand for as a company. Diversity, Equity and Inclusion at Brunswick Group. In Europe, dine-in was 65 percent of our business in some markets; it might be less postpandemic. We did recognize three or four years ago that delivery was going to be a huge opportunity for us. McKinsey: Marketing has also played a big role in McDonalds recent financial outperformance. After a highly successful tenure, Jill spent seven years outside of McDonalds, building on her deep marketing experience and leading several consumer-focused businesses including Halfords, Marks & Spencer Clothing & Home and Costa Coffee. Put simply, he is a leader who at his core "cares a lot." Catherine was McDonalds Chief Accounting Officer from October 2016 to 2021. CIO Fletcher Previn and his team compressed 10 years of strategy into 10 weeks of execution, reports Philip Delves Broughton. Chris Kempczinski: I admire how Amazon constantly talks about Day 1; I think thats a great orientation and mindset for us to have at McDonalds. But Im now a convert to the spicy. As a brand, you want people to discover you. How a small drive-in restaurant in San Bernadino grew into an American icon. Whats this we hear about changes to your iconic burgers?The adjustments were making are a series of small changes that add up to one big difference our customers really notice. In 2012, Paul was promoted to the position of Senior Vice President, Chief Financial Officer, with additional responsibility for the companys Development and Supply Chain functions. She began her career in litigation roles at the law firms of Kelley Drye & Warren LLP and Shipman & Goodwin LLP. COVIDs a perfect example of that. Chris is responsible for driving McDonalds growth strategy, Accelerating the Arches, and ensuring that the companys values are embedded throughout the system as the filter through which all our business decisions are made, bringing its corporate purposeto feed and foster communityto life. After 65 years of doing this, we still find ways to actually make the product just a little bit better. Since joining McDonalds in 2017, Morgan has been the driving force behind some of the Brands most inspired marketing campaigns. By Philip Delves Broughton You also have to acknowledge there are things that we dont know. And were definitely doubling down on those. Executive vice president, growth initiatives He is a born leader who is multi-talented and come across to many of us as a charismatic leader who plays a major impact on the economic success of the Las Vegas Strip. Sometimes, having the visibility of McDonalds can be a burden, can make for an easy target. The adjustments were making are a series of small changes that add up to one big difference our customers really notice. I think weve done a pretty good job over the years of striking that balance. In most major markets, they were at or near record cash flow, which essentially is how much money theyre able to take out of the business. I think everybody has recognized were going to a world thats going to be more contactless, thats going to have more dine-away as opposed to dine-in. Yes. She serves on the Chief Learning and Talent Officer Board of The Institute for Corporate Productivity (i4cp), focusing on global issues for learning and talent. In just four years, he had clearly made a mark. Morgan developed her passion for global brands early in her career. Senior Vice President and Chief People Officer, IOM. I didnt think that we had contemporized our approach to marketing. I focused on being a good listener to understand how people were feeling and what we could do to support them. I wanted to step back and just think about where we could actually make a difference. So I think our reticence to publicize those things early on was a missed opportunity. Six priorities for CEOs in turbulent times. He describes Mr. Kempczinski as a "business savant," someone who is able to "translate insight into action into results." He also was struck by Mr. Kempczinski's genuine commitment to personal growth and development, as well as his focus on building meaningful connections. Now, youve got me hungry.Youre going to love those grilled onions. Were going to make decisions with the long-term in mind. Yahoo Finance says McDonald's sources said Kempczinski is a. Maria Figueroa Kp, who leads Brunswicks office in the city, recounts what its been like leading from the epicenter of the pandemic. You are leaving McDonalds to visit a site not hosted by McDonalds. She returned to the McFamily in 2022 to accelerate the next phase of the IOM segments growth, elevating our marketing and creative excellence while enhancing our crew and customer experience to unlock new growth opportunities in the IOMs. We also put the onions actually on the grill as opposed to putting the onions on at the dressing table. Customers are seeking brands that reflect their values and the line between the corporate brand and the consumer-facing brand is blurring.. Whether youre the CEO or youre working a fry station, if you fail to live up to the values, then you cant stay in the system. Marion began her career with the McDonalds system in 1986 at HAVI where she managed transportation and logistics, environmental affairs, packaging R&D and procurement supporting McDonalds. In most major markets, they were at or near record cash flow, which essentially is how much money theyre able to take out of the business. What are we uncertain about? That new CEO is Chris Kempczinski, and here are five facts you need to know about him: In the press release announcing his promotion to CEO, Kempczinski said: Im thrilled to be leading this incredible company. Another influence was Nelson Mandela. She is a Henry Crown Fellow of the Aspen Institute. In Australia, we provided consumer staples; people could go to their local McDonalds to get things like bread, milk, and butter. We'll email you when new articles are published on this topic. Regular chicken nugget or spicy?Ive always liked the regular. I stepped up my communication to make sure that our employees understood what our plan was to get through thisbut also to get a lot of feedback. We have a few specific issues here and there. Meet our President and CEO, as well as other McDonald's U.S. executive team members who continue to build our legacy and ensure our Golden Arches shine bright. She drove the democratization of learning building the Boeing Digital Campus providing digitally accessible learning and micro certifications through partnership with Degreed.com reaching 51K active global users. We did recognize three or four years ago that delivery was going to be a huge opportunity for us. She serves as Vice Chair on the board of Ronald McDonald House Charities of Chicagoland & Northwest Indiana and is an Executive Committee member. Data is a real-time snapshot *Data is delayed at least 15 minutes. During his tenure, the China and Hong Kong markets were converted to developmental licenses in the largest re-franchising transaction completed in McDonalds history. He is also on the Board of Directors for Paradigm for Parity; and on the Advisory Council for Diversity MBA. As part of McDonalds Global Impact leadership, Jenny McColloch leads the Global Sustainability & ESG team that is charged with designing and managing strategies and partnerships to drive positive impact and purposeful, resilient growth for the McDonalds brand. In a recent interview with McKinseys Greg Kelly, Kempczinski discussed his tenure so far and what the next normal might look like for McDonalds. We have a big advantage with 40,000 restaurants. I think everybody has recognized were going to a world thats going to be more contactless, thats going to have more dine-away as opposed to dine-in. Executive Vice President and Chief Financial Officer, Executive Vice President, Chief Legal Officer and Corporate Secretary, Executive Vice President and Global Chief Information Officer, Jill McDonald Maybe there is a lane for our loyal customers that allows them to go through in a faster way. If we have that level of consumer engagement on our app, could we do even more for them? After a thorough investigation, the Board took decisive action, terminating Mr. Easterbrook and naming a new leader. Under her guidance, Boeing reimagined their HR model and transformed talent development and mobility system wide. In my experience, you piece together these lessons from different leaders and ultimately they define your own leadership style. And that brought us back to the notion of community. Desiree is also a Founding Member of The New Commonwealth Racial Equity and Social Justice Fund in Massachusetts. Bethany Tate Cornell joined McDonalds in November 2020 as Sr. Vice President - Chief Learning and Development Officer, leading the talent development strategy for McDonalds internal global workforce and corporate owned restaurants. Not a day goes by that I dont have a small order of fries. As someone who eats at McDonalds daily, what is your favorite regular item at HQ?Youve got to double-click one moregive me a day part. At the end of the year, we asked our employees, Did you feel supported in 2020? and over 90 percent said they felt well supported. Catherine has also held roles as Sr. Director Global Planning and Analysis, Director Financial Management and Development for US McOpCo, Director of Financial Reporting and Director Corporate Analysis and Support. She first joined McDonalds as Chief Marketing Officer for our UK business and Northern Europe. When I came to McDonalds, that was probably one of the biggest risks for me. In this role, Kevin identifies and focuses on areas where we can continue to evolve our Accelerating the Arches growth strategy long into the future, and provides active counsel as teams execute against the strategy. When you serve as many customers as we do, our customers are society. Prior to becoming CEO, Chris served as President of McDonalds USA, leading the business operations of approximately 14,000 McDonalds restaurants throughout the United States. And in many cases, it's that little bit of that odd juxtaposition that creates interest. He was responsible for 6,000 McDonalds restaurants across China, Hong Kong, Italy, Netherlands, Poland, Russia, South Korea, Spain, and Switzerland. When I started my career, 30 years ago, marketing was typically well develop a campaign and run it for a full year, then well think about it again in a year. But now were in an always-on marketing environment, driven largely by social media. Her team leverages the scale of $50 billion spend in food, packaging, logistics, toys, technology, equipment and other services while driving safety, quality and sustainability leadership in the industry. (Laughs.). To lead, you have to be out there talking a lot and, in some cases, saying the same message over and over and over. Essentially, its a new cooking procedure in the restaurants that allows us to cook a hotter, juicier burger every time. This article was edited by Monica Toriello, an executive editor in the New York office. HACER Scholarships for Hispanic Students, Do Not Sell or Share My Personal Information. He also holds an MBA with honors from The University of Chicago. I dont think we did enough to embrace how we are a part of culture, Mr. Kempczinski said in explaining the launch of the Travis Scott Meal, a wildly successful venture between McDonalds and the celebrated rapper. One thing weve learned during the pandemic is that if we simplify our business and focus on what were great atlike drive-thru and our core menu itemstheres a fantastic benefit for our customers. In this role, Emilee partners across the system to influence people strategies to growth the business, strengthen brand trust, foster collaboration, and elevate the people experience. As McDonalds Executive Vice President and Global Chief Information Officer, Brian Rice manages the technology portfolio and partnerships that are transforming customer and employee experiences and accelerating business growth worldwide. A big learning for me was realizing that there is no such thing as overcommunicating. Mark joined McDonalds in 2012 and most recently held the role of Vice President, Corporate Strategy & Global Delivery. The National Diversity Council named Reggie to the Top 50 Chief Diversity Officer list in 2020, and to the Top 100 Chief Diversity Officer list in 2021. Prior to joining McDonalds, Emilee was Vice President of Change & Culture at CNA Financial Corporation, where she focused on advancing new go-to-market business strategies, organizational restructuring, implementing a new HRIS, leading the design and move of a new headquarters location, and establishing a new leadership model in line with the purpose and values. Pop cultures a great way to do that; our campaigns featuring [rapper] Travis Scott and [singer] J Balvin have paid off in a big way. Prior to becoming CEO, Chris served as President of McDonald's USA, leading the business operations of approximately 14,000 McDonald's restaurants throughout the United States. In this role she leads Corporate Employee Relations, Diversity, Equity, and Inclusion, Total Rewards, and Talent Management among other areas. Photograph: Jerritt Clark/Getty Images for McDonalds. Steve was at the company for 20 years. As Chief Financial Officer, Ian oversees McDonalds accounting, internal audit, treasury, tax, global franchising, global business services and investor relations functions, and as a member of McDonalds senior leadership team, he works to position McDonalds for long-term enduring success. In addition to serving on the McDonalds Board of Directors, he is also a trustee of Ronald McDonald House Charities. How do you decide which issues youll address? About Chris Kempczinski is President-McDonald USA at McDonald's Corp. Quite simply, we commit to use our Scale for Good.All of this is underpinned by our core values, which are the bedrock of our company. In just four years, he had clearly made a mark. Vice President, Chief Sustainability Officer. Emilee has held a variety of leadership roles since joining McDonalds in April 2018, leading critical work to solidify our people-first culture - including redefining our Values and aligning them with our Accelerating the Arches strategy, establishing Global Brand Standards, driving essential modernization efforts, and shaping our Diversity, Equity & Inclusion strategy. Before joining McDonald's,John spent six years as aFinancial Analyst and Brand Management Specialist in P&G Portugal and Switzerland, where he held various positions and was responsible for managinghigh-impactprojectsthroughout Europe. When you eat as much McDonalds as I do, you think in day parts. John began his career with McDonalds in 2003 as Marketing Manager for Portugal. I get asked sometimes, What exactly do you do as CEO of McDonalds? It can seem as though the system runs itself. As Chief Communications Officer at McDonalds, Michael Gonda is responsible for driving integrated communications strategies that focus on protecting and advancing the reputation of the company globally. To manage that risk, though, you have to make sure your creative teams are nimble. In this role, Manu oversees the companys Data Analytics, Digital Customer Engagement, Global Marketing and Global Restaurant Development and Restaurant Solutions teams, creating a more authentic and compelling experience at each physical and digital McDonalds customer touchpoint. She is passionate about accelerating growth through marketing with creative, future-led, consumer and data-driven insights. Chris Kempczinski is one of the dynamic leaders on The List of People Shaping Retails Future 2022 who will be celebrated at the NRF Foundation Honors. As Senior Executive Vice President of Strategic Initiatives, Kevin leads McDonalds Strategy team. I needed to learn and I needed to listen quite a bit. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. The prior CEO stepped down last year over a compromise of company values, and this year the company has faced accusations of racial discrimination and sexual harassment. As a working dad, Paul has consistently led conversations within the business and industry on the challenges of balancing a demanding work life with being a good husband, father, and friend. As the leader of McDonald's USA, Kempczinski participated in a lot of the decisions that fueled the company's turnaround. The McDonalds brand is well known around the world. 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